Last Updated: 01.03.2025

Welcome to House Of Pantry.

At House Of Pantry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information:

• Contact details (name, email address, phone number, physical address)
• Payment information
• Design preferences and requirements
• Property information for site inspections
• Communication records

Automatically Collected Information:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, interaction patterns)
• Location information

How We Use Your Information

We use your personal information to:

• Process and fulfill your furniture orders
• Provide design consultations and 3D visualizations
• Communicate about your project status
• Deliver and install your custom furniture
• Process payments and maintain records
• Improve our products and services
• Send promotional materials with your consent
• Conduct warranty service and after-sales support

Information Sharing

We may share your information with:

• Trusted third-party suppliers and contractors involved in fulfilling your order
• Payment processors and financial institutions
• Delivery and installation partners
• Professional advisors and consultants
• Government bodies when required by law

We will never sell your personal information to third parties or share it for marketing purposes without your explicit consent.

Your Rights

As our valued customer, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Withdraw consent for marketing communications
• Lodge a complaint with relevant authorities

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law, including warranty periods.

Children’s Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

House Of Pantry
18A, Sri Rathnapala Mawatha, Akuressa Rd, Matara.
info@houseofpantry.com
+94 417655546 / +94 778269666

By using our website and services, you agree to the terms of this Privacy Policy.